FRI-20.21-1-SITSTL-15
AN ANALYSIS OF THE ORGANIZATIONAL STRUCTURE AND OPERATIONS OF THE SERVICE DEPARTMENT AT NIKOM-RUSE LTD
Abstract
This report presents an analysis of the operations of a specialized automotive service center located in the city of Ruse. During the course of the study, information regarding the functioning of the service center was collected and systematized, including data on the number and types of serviced vehicles, as well as the nature of the maintenance and repair operations performed. Based on the conducted analysis, well-founded recommendations have been formulated with the aim of optimizing processes and improving the overall efficiency of the service center.
Keywords
Specialized service, Process optimization, Efficiency, Operational analysis, Improvement recommendations, Automotive service center
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