QUALITY TOOLS FOR ANALYZING THE CAUSES FOR POOR INNOVATION MANAGEMENT PERFORMANCE

Principal Assistant Tzvetelin Gueorguiev, PhD

Department of Machine Tools and Manufacturing “Angel Kanchev” University of Ruse

ORCID: 0000-0002-2023-6032

Abstract

The paper presents the use of root cause analysis and lessons learned to analyse to causes for poor innovation management performance. The specific case in focus is the performance of the innovation management system and its sub-system dealing with intellectual property management. This study is based on official data from the Bulgarian Patent Office and more specifically the statistics about patents and utility models. The analysis is made using international standards such as ISO 10009 for quality tools and their application, ISO 56001 with requirements for innovation management systems, an ISO 56005 for intellectual property management.

Keywords

Quality Tools, Innovation Management, Intellectual Property Management, ISO 10009, ISO 56005

REFERENCES

IEC 31010:2019 Risk management - Risk assessment techniques.
ISO 10009:2024 Quality management - Guidance for quality tools and their application.
ISO 16192:2024 Space systems - Lessons learned - Principles and guidelines.
ISO 56001:2024 Innovation management system - Requirements.
ISO 56005:2020 Innovation management - Tools and methods for intellectual property management - Guidance.
Tague, N. The Quality Toolbox, ASQ Quality Press, 3rd Edition, 596 p., 2023.
Patent Office of the Republic of Bulgaria, accessed at https://www.bpo.bg/on 2024-09-02.